Returns & Exchanges
At Pats Games, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy on all unworn items with original tags. If your purchase doesn't fit or meet your expectations, our streamlined process makes exchanges and refunds effortless.
Return Process
- 1.Initiate Your Request
Log into your Pats Games account and select the order containing the items you wish to return to generate a unique RMA number.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all boutique tags are attached and the garment is in its original, unworn condition.
- 3.Label and Ship
Print the prepaid shipping label provided in your portal, secure it to the outside of your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days to your original payment method.